Your IT person / Our security focus

Co-Managed IT Services

Keep the person who knows your business. Add a network and security specialist to maintain the agreed controls alongside them, not replace them.

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A clear split of responsibilities

Your IT person or office manager

Keeps day-to-day help, internal coordination and the business's everyday IT tasks. They remain the contact for staff requests and help agree priorities and change windows.

Top Rank IT Solutions

Handles the agreed firewall, security, automated monitoring and alerting, patching and backup layer. Access, escalation and change approval are documented together.

What can be included

  • Firewall firmware, rules, VPN and remote-access management
  • MFA and access checks, endpoint and email security
  • Agreed patch management and maintenance windows
  • Automated monitoring and alerting on network and edge devices
  • Backup verification, restore testing and recovery planning
  • Monthly vulnerability scans and health reporting, quarterly remediation reporting

Choose à-la-carte security services or agree a monthly scope. Responsibility for each system is confirmed before work starts so tasks do not fall between teams.

Map the starting point with a Network & Security Audit

Common questions

Frequently asked questions

What is co-managed IT?

Co-managed IT shares responsibility between your existing IT person and an external specialist. You keep internal knowledge and everyday help while adding expertise for an agreed security scope.

How does co-managed IT work?

We agree responsibilities, access, maintenance windows and escalation contacts. Your person handles day-to-day requests; Top Rank maintains the agreed firewall, security, monitoring, patching and backup layer.

What's included in co-managed IT services?

The agreed services can include firewall and VPN management, MFA and access reviews, patching, backup verification and restore testing, automated monitoring and alerting, vulnerability scans and reporting.

Co-managed IT vs fully managed IT — what's the difference?

Co-managed IT keeps your internal IT person involved and splits duties. Fully managed IT assigns a broader agreed set of duties to a provider. Top Rank's specialist scope does not imply a staffed help desk or management of every IT task.

How much does co-managed IT cost?

Pricing can be per user, per device, a flat monthly scope or project-based. Sites, systems, security risk, access and the split of responsibilities affect the quote. Book a free discovery call.

Book a free discovery call